| Unfortunately, the same factors that attract South Africans to solar have also attracted shady opportunists looking to make fast cash. These scammers trick customers into buying solar solutions that don’t work for them by making empty promises, spreading misinformation, and using dishonest sales tactics. In the worst-case scenario, homeowners have been stuck paying for costly systems that either function improperly, malfunction shortly after installation, or fail to operate entirely. With little to no support from the firm that installed the panels on their roof. This leads to higher electricity bills instead of the promised savings.
To avoid being scammed, you must understand what to look for and when to walk away. Here’s how to recognise solar scams and select an accredited solar installer in South Africa. What Is an Approved Solar Installer?An approved solar installer is a professional who fulfils industry requirements, has required certificates, and adheres to solar installation regulations in South Africa. Approved installers are committed to providing safe, transparent, and high-quality work. They are frequently registered with respectable industry associations, such as the South African Photovoltaic Industry Association (SAPVIA), which mandates members to uphold high quality standards in solar installations. Using a certified installer guarantees that your system is installed safely and properly. Unlike fly-by-night suppliers, authorised firms are committed to long-term client pleasure and assistance. Common Markers of Shady Solar InstallersRooftop solar fraud is a growing issue in South Africa. One resident in Ekurhuleni, Jakkie Erasmus, shares heartbreaking news of being scammed out of R36,000 by ‘bogus’ solar panel installers in Gauteng. Eager to enjoy his retirement free from load-shedding, Erasmus was drawn in by an attractive offer for solar installation advertised under the name of World of Electronics (WOE), a legitimate electronics store in Fordsburg, Johannesburg, specialising in car equipment, not solar systems. The scammers used WOE’s address and images to appear credible, even requiring photos of Erasmus’s electrical setup to seem professional. After two payments totalling R36,000, Erasmus was left waiting for installation, which never happened. When attempts to contact the installers failed, he called WOE, only to learn he’d been defrauded. Now, with no hope of recovering his money, Erasmus warns others of the growing risk of solar scams targeting South Africans seeking reliable power solutions. Here are some warning signs to help you identify less reputable providers. Pushy Sales TacticsBe aware of installers who rush you to make a quick decision, typically using phrases like “limited-time offers” or “exclusive discounts.” These strategies can force you to make a decision before you have had time to fully consider the options. Approved installers, such as Alumo Energy, allow you to consider your alternatives and do not use high-pressure sales tactics. Unrealistic ClaimsOne common red flag is an installation that promises huge savings or says that your system would completely eliminate your electric cost. While solar panels can dramatically cut energy expenses, reputable firms base their estimations on your specific property and energy consumption. Alumo Energy offers realistic, data-driven assessments to make customers understand their potential savings. Lack of DocumentationApproved installers provide precise, clear documentation, such as contracts, warranties, and any required permissions. Shady suppliers may attempt to dodge documentation or deliver partial contracts. If an installer is reluctant to provide comprehensive documentation, it’s time to go elsewhere. No Industry CredentialsAccredited solar installers will have the necessary certificates and be linked with reputable organisations. Shady companies frequently lack these certifications, indicating that they have not met industry requirements. With Alumo Energy, you can be assured of our certifications and commitment to quality. How Do I Verify a Solar Installer?If you’ve noticed any red signals, double-check your installer. Here’s how to find the best solar installer and determine their dependability. Check for CertificationsLook for certifications from industry organisations such as SAPVIA or other renewable energy associations. Reputable companies, such as Alumo Energy, openly show these certificates. Research Their Online PresenceCheck online reviews, testimonials, and the company’s website. Make sure they have a legitimate, informative website with clear contact details. If you’re unsure, ask for references and check customer feedback on Google reviews or other dependent review sites. Request DocumentationA reliable installer provides clear contracts, warranties, and documentation of any permissions required for installation. Alumo Energy makes certain that clients understand every element before beginning, from costs to warranties, providing you complete trust in your investment. Compare QuotesGet quotations from several installers to better understand common pricing. Shady companies frequently quote exceptionally low prices to entice customers, only to subsequently add hidden fees or compromise on equipment quality. Comparing quotes will help you identify anything out of the norm. Ask About After-Sales SupportReliable firms provide help even after installation. Approved installations, such as Alumo Energy, continue to work with clients on maintenance, troubleshooting, and future help, so you’re never left on your own. ConclusionUsing an approved installer protects your property and investment from rooftop solar scams. Companies such as Alumo Energy operate with honesty, ethics, and a commitment to long-term customer happiness. Avoiding opportunistic installers gives you peace of mind that your system is installed properly and built to last. With a trustworthy installer, you may enjoy the benefits of solar without fear of being taken advantage of. Alumo Energy is here to help South Africans go off grid with confidence and safety. |